TERMS & CONDITIONS
Please read these terms and conditions carefully before you apply for ENGAUGE registration or purchase any ENGAUGE class or package of classes. These terms will tell you who ENGAUGE are, how to register for membership, how to purchase classes or packages of classes, how classes are taken, how a class that has been purchased may be changed or cancelled, what to do if there is a problem and other important information. If you think that there is a mistake in these terms and conditions, please contact letsgrow@engaugefitness.com to discuss further.
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Unless otherwise provided for in these terms and conditions, you can contact ENGAUGE FITNESS by emailing letsgrow@engaugefitness.com.
Unless otherwise provided for in these terms and conditions, if ENGAUGE must contact you it will do so by telephone or email at the contact telephone number/email address you provide to us.
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Health and Safety
Although the objective of ENGAUGE FITNESS is developing the physical and mental health and wellbeing of our client’s, health and safety of each client is of paramount importance, and in consequence these terms and conditions shall be interpreted and applied accordingly. To protect the health and safety of each client it is important that both ENGAUGE FITNESS and all clients follow and comply with these terms and conditions, and at all times whilst participating in trainings/classes clients must have regard to not only their own health and safety but also the health and safety of other participating clients, ENGAUGE staff and other persons for the time being present.
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ENGAUGE Registration Part 1
Terms and conditions of membership include;
Our membership contracts are for a minimum period of 3 months unless stated otherwise.
You must ‘sign in’ at reception upon arrival with your membership number. Members must provide a full one month notice period after the minimum term to cancel this contract. You must please provide us with written confirmation of cancellation after your 3 month minimum term which will be processed with our 30 day notice period and therefore one final payment will be taken.
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The gym is for the use of ENGAUGE members and paying guests only.
During busy periods please limit your time on equipment to ensure fair usage.
All free weights are to be returned to their racks after use and misuse of these is strictly prohibited.
Glasses, cups and mugs are not allowed in the gym, changing rooms or studio.
No food is allowed in gym area.
Members should bring their own small towel to wipe down machinery after use.
Tracksuits or shorts and t-shirts must always be worn.
Suitable footwear should always be worn, no sandals or flip-flops will be allowed.
Offensive language or behavior will not be tolerated.
Clashing weights, excessive noises and mistreatment of equipment will not be tolerated.
Anyone thought to be under the influence of alcohol or drugs will be ejected and their membership will be immediately terminated and reported to the local authorities.
Lockers are for single use only and personal belongings must be removed after. ENGAUGE reserve the right to remove belongings from lockers which will not be kept by the club for any longer than 7 days of removing items.
Members must report gym machine defects to a staff member immediately.
Members must provide a full one-month notice period after the minimum term to cancel this contract which is falls into a new month of payment will automatically charged the client for that month also.
ENGAUGE reserve the right to exclude any member they deem not to be adhering to any of the above or who by their actions poses a health and safety risk to others.
Before using any of the equipment you must agree that you have been shown how to use the equipment safely by a member of staff, or you can prove that you have previous knowledge and are capable of using it is your responsibility to train correctly and you do so at your own risk. ENGAUGE is not liable for any injuries caused by improper use of the equipment you understand that exercise may be a risk to my physical health and safety if not done properly. You further understand that it is the recommendation of ENGAUGE that you consult a physician prior to using any equipment on the premises, engaging in any exercise program or activity, or undertaking any food or diet program. You confirm that all the answers above are true to the best of my knowledge and agree that you have demonstrated the ability to use the equipment safely.
No person may participate in any ENGAUGE class/sessions unless he or she has registered with ENGAUGE. ENGAUGE may require proof of age from any applicant for registration. A person may only apply for, and hold, one registration with ENGAUGE at any given time.
A person may apply for registration by completing and submitting a ENGAUGE Personal Details Form.
The Personal Details Form must be completed and submitted by the applicant and not by any other person (save to the extent necessary to overcome a disability of the applicant), all the personal details required must be provided, and the details provided must be accurate.
The details must be complete and accurate and not misleading, and the applicant must voluntarily disclose all other information relating to his or her physical or mental health or wellbeing which is or may be relevant to him or her participating in any ENGAUGE class, other clients participating in the class, ENGAUGE staff, or any other person for the time being present but without prejudice to the foregoing, pregnant applicants must disclose their pregnancy.
The duly completed Personal Details Form must be submitted online through the ENGAUGE website or by hand to any ENGAUGE Gym reception. For the avoidance of doubt, a person may not apply for registration by email or over the telephone.
Without prejudice the applicant shall provide such further information relating to his or her personal details or physical or mental health or wellbeing as ENGAUGE may from time to time reasonably request.
If at any time after submission any of the content of the duly completed Personal Details Form, or any of the content of form, or any of the further information provided, changes or is discovered to be incorrect, the applicant must as soon possible give to ENGAUGE written notification of the change or correction online through the ENGAUGE website quoting any reference number that ENGAUGE may have assigned to the application. But without prejudice to the foregoing, pregnant applicants must disclose their pregnancy. For the avoidance of doubt, such notifications may not be given by email. Thereafter the applicant shall provide such further information relating to the change or correction as ENGAUGE may reasonably request
ENGAUGE may refuse an application for registration if it has reason to believe;
The applicant is under the age of 16 years; or the applicant is a person who has attained the age of 16 years but who is under the age of 18 years and the application is not accompanied by the required written parental consent; or the applicant has one or more other applications for registration outstanding; or
the Personal Details Form has not been properly completed and submitted or any of its content has or may have changed or is or may be incorrect or inaccurate; or the form has not been properly completed and submitted or any of its content has or may have changed or is or may be incorrect; or any further information requested has not been properly provided; or having regard to the content of the duly completed and submitted Personal Details Form (as the same may have been properly changed or corrected), the content of the duly completed and submitted form (as the same may have been properly changed or corrected); or the registration of that person, or the participation of that person in any ENGAUGE class, would or could prejudice or harm ENGAUGE or its business or affairs or any of its other clients, workers, contractors, agents or representatives; or if ENGAUGE refuses an application for registration it will as soon as practicable notify the applicant of the refusal and the reason for it. There is no right of appeal against a refusal, but a refusal does not prevent further applications for ENGAUGE registration; or following notification of the refusal, any contract between ENGAUGE and the applicant shall terminate, save that any provision of these terms and conditions that expressly or by implication is intended to come into or continue in force on or after termination shall remain in full force and effect; or if ENGAUGE accepts an application for registration it will as soon as practicable notify the applicant of the acceptance, and the following provisions of these terms and conditions shall apply.
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ENGAUGE Registration Part 2
Following notification of the acceptance of an application for registration, ENGAUGE may provide the client with a username and an initial password which will enable the client to log in to the ENGAUGE website. Once logged in the client may change the password as he or she wishes. The client must always keep his or her password secure and confidential. If at any time after registration any the content of the duly completed Personal Details Form (as the same may have been properly changed or corrected), or any further information is discovered to be incorrect, the client must as soon possible give to ENGAUGE written notification of the change or correction
ENGAUGE may at any time cancel any registration if it has reason to believe;
The client is under the age of 16 years; or
The client is a person who has attained the age of 16 years but who is under the age of 18 years and the registration is not supported by the required written parental consent, or any such consent has been revoked; or
The client holds more than one registration; or
The Personal Details Form was not properly completed and submitted; or
Any further information requested was not properly provided; or
The client has failed to give proper notification of any changes or corrections or any further information requested under that clause has not been properly provided; or
The client has failed to give proper notification of any changes or corrections or any further information requested under that clause has not been properly provided; or
Having regard to the content of the duly completed and submitted Personal Details Form (as the same may have been properly changed or corrected).
The continuing registration of the client, or the participation of the client in any ENGAUGE class, would or could prejudice or harm ENGAUGE or its business or affairs or any of its other clients, workers, contractors, agents or representatives; or
The client has no intention of attending any ENGAUGE classes, and where the client has failed to participate in any ENGAUGE class within any 12 month period MINDSET will be entitled to presume such an intention.
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Purchase of ENGAUGE classes
From time to time ENGAUGE will advertise and market ENGAUGE classes and packages of classes describing each class or package and specifying the venue, date, start time, duration and price. In the advertising and marketing material any images relating to a class are for illustrative purposes only. ENGAUGE may from time to time offer certain classes or packages on certain terms to certain groups, and in particular, but without prejudice to the foregoing, may offer special introductory offers to new clients, which for the avoidance of doubt may not be available to existing clients or clients who for whatever reason have at any time cancelled their registration and re-registered with ENGAUGE. From time to time ENGAUGE may need to make minor changes to classes or packages of classes to reflect changes in law and to implement improvements to class content.
Once registered with ENGAUGE a client may purchase any class or package of classes, or any other person may purchase any class or package of classes in the name of and for the client. For the avoidance of doubt, no person may participate in any class unless they are registered with ENGAUGE at the time of the class.
Purchases of classes or packages of classes may be made online through the ENGAUGE website or in person at ENGAUGE reception and must be paid for in full by credit or debit card or cash at the time of purchase. For the avoidance of doubt, purchases may not be made by email.
Once a purchase has been made for a client using a credit or debit card ENGAUGE will record and keep the details of that card for use in future purchases. If the client does not wish for such details to be recorded and kept in this way, or wishes to make a purchase using a different credit or debit card or cash, they must notify ENGAUGE of this fact at the time of purchase.
A purchase of a class or a package of classes does not guarantee that the client will be able to attend any class.
Participation in ENGAUGE sessions
Clients due to participate in a class must arrive at the scheduled venue in good time and be present at the relevant studio ready for participation in the class not later than 5 minutes before the scheduled start time. This is required to enable the trainer to properly induct participating clients before the start of the class. Late arrivals necessarily disrupt the induction process and the participation of other clients in the class. Where a client is not present at the relevant studio and ready for participation in the class 5 minutes before the scheduled start time, they will be excluded from that class.
Upon arrival a client must report to the ENGAUGE reception and provide such evidence of identification as the ENGAUGE staff may reasonably request. ENGAUGE reserves the right exclude from the class any person who staff are unable to verify as the client for whom the class was purchased.
A client must ensure that they wear clothing and footwear appropriate to the class in which they are participating and avoids unsuitable jewelry or other accessories. If the trainer taking the class has reason to believe that any item of clothing or footwear is inappropriate, or any item of jewelry or other accessory is unsuitable, the client will be required to change or remove such item. If the client fails to comply with such a requirement the trainer may require the client to stop all further participation or limit or restrict any further participation as the trainer considers necessary to protect the health and safety of the client, other clients participating in the class, ENGAUGE staff, and any other person for the time being present.
Clients should avoid taking any food or drink into a class, or consuming any food or drink during participation (other than water or appropriate energy drinks to the extent necessary for rehydration and as required for a medical condition).
If at any time during participation in a class a client suffers any injury or illness (however minor), the client must immediately disclose this fact to the trainer taking the class. Thereafter the client shall provide such further information relating to the injury or illness as the trainer may reasonably request. If the trainer has reason to believe that the client has any injury or illness which with any further participation would or could be a risk to the health and safety of the client, other clients participating in the class, ENGAUGE staff, or any other person for the time being present, the trainer may require the client to stop all further participation or limit or restrict any further participation as the trainer considers necessary to avoid such risk. At the end of a class clients should promptly vacate the studio, taking with them all their personal belongings and effects.
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How ENGAUGE may use your personal information
ENGAUGE will use the personal information you provide in connection with your registration, your purchase of classes and packages of classes and your attendance at classes. You may stop receiving information at any time by contacting us to request this.
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Other important terms
If ENGAUGE fails to comply with these terms and conditions, it will be responsible for any loss or damage you suffer that is a foreseeable result of it breaking its contract with you or it failing to use reasonable care and skill, but ENGAUGE FITNESS will not be responsible for any loss or damage that is not foreseeable. Loss or damage is foreseeable if either it is obvious that it will happen or if, at the time the contract was made, both ENGAUGE and you knew it might happen. ENGAUGE may transfer its rights and obligations under these terms and conditions to another organization.